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FAQs



1. How long does the shipping of my order take?

It typically takes from 5 to 14 days to be delivered.



2. How will be my order delivered ?

I twill be delivered by DHL. You will receive a mail with all the informations including the tracking number.



3. What are the shipping costs?

Within the EU 8 euro

Worldwide shipping is 15 euro.



4- Can i pay by credit card ?

Yes you can pay by credit card. We accept Visa and Mastercard. If you pay through Paypal you can also use other type of cards.



5- Who covers the shipping costs for returned products?

The customer.



6- Do I have to register at the website to make an order?

No, you don’t have to have an account.



7. How can i contact you?

You can leave a message in our chat box or send us a mail to customerservice@cbyloredanapinasco.com