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FAQs



1. How long does the shipping of my order take?

It typically takes from 4 to 20 days to be delivered.



2. Why can my order take up to 20 days to be delivered?

The reason why sometimes deliveries can take the full listed time is that every piece is the result of an artisanal production process. Our products are entirely Made in Italy.

We don't believe in mass production. When you purchase a CLP item not only you are gaining a unique piece of clothing,  but you are also helping us to keep our label authentic and independent. 

During sales and promos, we generally receive a very high number of orders so we prefer to indicate a wider delivery time range to prevent any misunderstanding.

In any case, we will constantly keep you updated on the processing of your order.



3. How will be my order delivered?

It will be delivered by FedEx. You will receive an email with the tracking number.



4. What are the shipping costs?

EU - Tracked & Signed (4 to 20 working days ) From €6,00

INTERNATIONAL1 - Tracked & Signed (4 to 25 working days ) From €12,00

INTERNATIONAL2 - Tracked & Signed (4 to 25 working days ) From €25,00



5- Can I pay by credit card?

Yes, you can pay by credit card. We accept Visa and Mastercard. If you pay through Paypal you can also use other types of cards including American Express



6- Who covers the shipping costs for returned products?

The customer.



7- Do I have to register at the website to make an order?

No, you don’t have to have an account.



8. How can I contact you?

You can leave a message in our chatbox or send us a mail to customerservice@cbyloredanapinasco.com